How to Cash Out in GCash

Step-by-step instructions to withdraw money from your GCash wallet at partner outlets or ATMs, including ID and OTP confirmation.

How to Cash Out from Your GCash Wallet

In most cases, cashing out from GCash follows an over-the-counter flow at a partner outlet.

1. Go to a GCash partner outlet (or a supported withdrawal option in your area).
2. Tell the cashier you want to cash out from your GCash Wallet.
3. Provide your GCash-registered mobile number and confirm the cash out amount.
4. Show a valid government-issued ID (for example, a passport or other accepted ID).
5. Wait for an SMS on your GCash-registered phone, then reply with the OTP to confirm.
6. Receive your cash and keep the receipt for your records.

Where You Can Cash Out GCash

Popular options include partner outlets for over-the-counter cash out, supported ATM withdrawal options (where available), and transferring funds to a bank account then withdrawing from your bank.

• Partner outlets: Present your mobile number, amount, and ID, then confirm with OTP.
• 7-Eleven and convenience stores: Availability and flow depend on the store’s services in your location.
• ATMs: Some withdrawals may require a card or a supported scan/withdraw feature, depending on the bank and GCash features available.
• Bank transfer: Move your balance to your bank, then withdraw using your bank’s channels.

Fees, Limits, and What Affects Them

Cash out charges and limits can vary by outlet type, bank/ATM network, verification level, and policy updates. Always check the latest guidance inside the GCash app and official help articles before making large withdrawals.

Quick FAQ

What does “cash out” mean in GCash?

Cash out means withdrawing your GCash wallet balance into cash through a partner outlet or another supported withdrawal method.

What do I need to cash out?

Typically your GCash-registered mobile number, the cash out amount, and a valid government ID. Many transactions also require OTP confirmation.

Why didn’t I receive the OTP?

Confirm your SIM has signal, your phone can receive SMS, and you entered the correct mobile number. If issues persist, try again later or use another supported option.

Safety Tips

• Never share your OTP with anyone.
• Double-check the amount before confirming.
• Use only trusted partner outlets and official in-app flows.

This site is an independent informational guide and is not affiliated with GCash or Globe Telecom.